PRIVACY AND SECURITY POLICY
All services provided in our store are owned and operated by ARN Teknoloji A.Ş., registered at Sultan Selim Mah, Lalegül Sok, No. 5, Floor 4, Office 52 Kağıthane, Istanbul / Turkey.
Our company may collect personal data for various purposes. Below is a description of how and in what manner personal data is collected and how it is protected.
Through the completion of various forms and surveys on our website, some personal information about the users (such as name and surname, company details, phone number, address, or email address) is collected by our store in accordance with the nature of the work.
Our company may send promotional offers, campaign information, and news about new products to its customers and members from time to time. Our members can choose whether to receive such information during the registration process, and they can later modify their preferences from the account information section or by using the link in the notification email.
During the approval process conducted through our store or via email, the personal information submitted electronically by our users will not be disclosed to third parties except for the purposes and scope defined by the "User Agreement."
Our company logs and uses IP addresses to identify system issues and quickly resolve potential service-related problems or disputes. IP addresses can also be used to generally identify users and to collect comprehensive demographic data.
Our company, in addition to the purposes and scope defined by the Membership Agreement, may use the requested information for direct marketing by itself or by its partners. Personal information can also be used to contact the user when needed. Information requested by our company, information provided by users, or information about transactions on our site can be used by our company and its partners for statistical analysis, database creation, and market research without disclosing users' identities.
Our company is committed to treating confidential information as strictly private and secret, regarding it as an obligation to maintain confidentiality, and taking all necessary measures to ensure its protection and to prevent unauthorized use or disclosure to third parties.
CREDIT CARD SECURITY
Our company prioritizes the security of credit card holders who shop on our e-commerce sites. Your credit card information is not stored on our system under any circumstances.
To ensure you are on a secure site, there are two things you should pay attention to. One is the key or lock symbol at the bottom of your browser, indicating that you are on a secure web page and all your information is encrypted and protected. This information is used only for processing sales and according to your instructions. Credit card information used during shopping is encrypted with 128-bit SSL (Secure Sockets Layer) protocol and transmitted to the relevant bank for verification. If the card is approved, the transaction continues. Since we cannot view or store any card-related information, it is prevented from being obtained by third parties under any circumstances.
Online credit card orders are audited by our company to prevent credit card fraud by verifying the payment/invoice/delivery address details. For first-time customers, the financial and address/phone details must be confirmed before the order can proceed to the supply and delivery stage. For this verification, we may contact the credit cardholder or the bank.
All information provided during membership registration can only be accessed and modified by you. If you keep your membership login information secure, others cannot access or change your personal information. To this end, transactions during membership registration occur within a 128-bit SSL security environment, an international encryption standard considered unbreakable.
Online shopping sites with customer service hotlines and clear address and phone information are generally preferred today. This allows you to get detailed information on all topics and assess the reliability of the online shopping provider.
MAIL ORDER CREDIT CARD INFORMATION SECURITY
If you send your identification and credit card information to us via mail order, it will be stored by our company according to confidentiality principles. These details are retained for 60 days to resolve any potential disputes with the bank regarding credit card charges, after which they are destroyed. If a charge other than the authorized mail-order form's amount is made, you can contest it with the bank and stop the payment, presenting no risk.
THIRD-PARTY WEBSITES AND APPLICATIONS
Our store may contain links to other sites. Our company is not responsible for the privacy practices or content of sites accessed through these links. Advertisements published on our site are distributed to our users through our advertising partners. The privacy principles in this agreement apply only to our store and do not cover third-party websites.
EXCEPTIONAL CASES
In limited cases, our company may disclose user information to third parties outside the "Privacy Policy" provisions. These cases are:
To comply with legal requirements mandated by laws, decrees, regulations, or other competent legal authorities.
To fulfill and enforce the "Membership Agreement" and other agreements made with our users.
When requested by a duly authorized administrative or judicial authority in the course of a properly conducted investigation.
When it is necessary to provide information to protect the rights or safety of users.
EMAIL SECURITY
Do not include your credit card number or passwords in any emails sent to our store's customer service regarding an order. Information in emails can be viewed by third parties, and our company cannot guarantee the security of information transmitted via email.
WEB BROWSER COOKIES
Our company may collect information about users who visit our store and their website usage through technical communication files (Cookies). These small text files are sent by a website to the user's browser and stored in the device's main memory. Technical communication files make internet use easier by storing information about the website and user preferences.
Cookies help obtain statistical information on how many people visit the site, why they visit, and how long they stay, and assist in dynamically generating advertising and content tailored to users' interests. Technical communication files are not designed to obtain data or personal information from the main memory or email. Most browsers are set to accept technical communication files, but users can change the settings to reject or receive a warning when cookies are sent.
Our company may change the provisions of this "Privacy Policy" at any time by publishing on the website or sending electronic mail to users. When updated, the new policy will take effect on the date it is published.
For any questions or suggestions regarding our privacy policy, you can email info@reusearena.com. You can reach our company through the following contact details:
Company Name:
Address:
Email: info@reusearena.com