**DISTANCE SALES AGREEMENT**
**1. PARTIES**
This Agreement has been signed between the following parties under the terms and conditions set forth below.
'BUYER'; (hereinafter referred to as "BUYER" in this agreement)
NAME-SURNAME:
ADDRESS:
'SELLER'; (hereinafter referred to as "SELLER" in this agreement)
NAME-SURNAME:
ADDRESS:
By accepting this agreement, the BUYER agrees and acknowledges that if the BUYER approves the order subject to the agreement, they will be obligated to pay the order amount and any additional fees such as shipping costs and taxes, and that they have been informed accordingly.
**2. DEFINITIONS**
In the implementation and interpretation of this agreement, the terms written below will have the meanings given to them as follows:
MINISTER: The Minister of Customs and Trade,
MINISTRY: The Ministry of Customs and Trade,
LAW: The Consumer Protection Law No. 6502,
REGULATION: The Distance Contracts Regulation (OG: 27.11.2014/29188),
SERVICE: Any consumer transaction other than the provision of goods that is performed or committed to be performed for a fee or benefit,
SELLER: The company that offers goods to the consumer within the scope of its commercial or professional activities, or acts on behalf of or for the account of the company offering the goods,
BUYER: The real or legal person who acquires, uses, or benefits from a good or service for non-commercial or non-professional purposes,
SITE: The website belonging to the SELLER,
ORDERING PARTY: The real or legal person requesting a good or service via the SELLER's website,
PARTIES: The SELLER and the BUYER,
AGREEMENT: This agreement signed between the SELLER and the BUYER,
GOODS: Refers to the movable property subject to shopping and intangible goods prepared for use in electronic environments such as software, sound, image, and similar products.
**3. SUBJECT**
This Agreement regulates the rights and obligations of the parties in accordance with the provisions of the Consumer Protection Law No. 6502 and the Regulation on Distance Contracts regarding the sale and delivery of the product, the specifications and sales price of which are stated below, and ordered by the BUYER electronically through the SELLER's website.
The listed prices and promises on the site are the selling prices. Announced prices and promises are valid until they are updated and changed. Prices announced for a specified period are valid until the end of the specified period.
**4. SELLER INFORMATION**
Title:
Address:
Email: info@reusearena.com
**5. BUYER INFORMATION**
Name of the person to be delivered:
Delivery Address:
Phone:
Fax:
Email/username:
**6. ORDERING PARTY INFORMATION**
Name/Surname/Title:
Address:
Phone:
Fax:
Email/username:
**7. PRODUCT(S) SUBJECT TO THE AGREEMENT**
7.1 The basic characteristics (type, quantity, brand/model, color, quantity) of the Goods/Products/Services are published on the SELLER's website. If the campaign has been organized by the seller, you can review the basic features of the relevant product during the campaign. The campaign is valid until the specified date.
7.2 The listed and announced prices on the site are the sales prices. The announced prices and promises are valid until they are updated and changed. Prices announced for a specific period are valid until the end of the specified period.
7.3 The total selling price of the goods or services subject to the contract, including all taxes, is shown below.
Product Description
Quantity
Unit Price
Subtotal (Including VAT)
Shipping Cost
Total:
Payment Method and Plan:
Delivery Address:
Name of the Person to be Delivered:
Invoice Address:
Order Date:
Delivery Date:
Delivery Method:
7.4 The shipping cost, which is the product shipment expense, will be paid by the BUYER.
**8. INVOICE INFORMATION**
Name/Surname/Title:
Address:
Phone:
Fax:
Email/username:
Invoice delivery: The invoice will be delivered to the invoice address along with the order at the time of order delivery.
**9. GENERAL PROVISIONS**
9.1 The BUYER acknowledges, declares, and undertakes that they have read the preliminary information regarding the basic characteristics of the product subject to the contract, the sales price and payment method, and delivery, which are all available on the SELLER's website, and have given the necessary confirmation electronically. The BUYER acknowledges, declares, and undertakes that they have obtained the correct and complete information about the address to be provided to the BUYER by the SELLER, the basic characteristics of the ordered products, the price of the products including taxes, and payment and delivery information, which must be provided to the BUYER by the SELLER before the conclusion of the distance sales contract, by confirming the Preliminary Information electronically.
9.2 Each product subject to the contract is delivered to the BUYER or the person/organization at the address indicated by the BUYER within the period specified in the preliminary information section on the website, depending on the distance of the BUYER's location, provided that it does not exceed the legal 30-day period. If the product cannot be delivered to the BUYER within this period, the BUYER has the right to terminate the contract.
9.3 The SELLER undertakes to deliver the product subject to the contract in a complete, accurate, and quality manner, in accordance with the specifications stated in the order, and with any warranty documents, user manuals, and any necessary information and documents required by the job, free from any defects, in accordance with the legal regulations, standards, and the principles of integrity and honesty, to maintain and improve the quality of service, to act with the necessary care and attention during the performance of the job, and to act with foresight.
9.4 The SELLER may supply a different product of equal quality and price, with the explicit approval of the BUYER, by informing the BUYER and obtaining their consent before the fulfillment of the contract period.
9.5 If it becomes impossible to fulfill the obligation to deliver the product or service subject to the order, the SELLER accepts, declares, and undertakes to notify the consumer in writing within 3 days from the date of learning of this situation and to refund the total price to the BUYER within 14 days.
9.6 The BUYER accepts, declares, and undertakes that they will confirm this Agreement electronically for the delivery of the product subject to the contract, and if, for any reason, the product price subject to the contract is not paid and/or canceled in the bank records, the SELLER's obligation to deliver the product subject to the contract will end.
9.7 After the delivery of the product subject to the contract to the BUYER or the person/organization at the address indicated by the BUYER, if it is determined that the credit card belonging to the BUYER was used unfairly by unauthorized persons and the price of the product sold is not paid to the SELLER by the relevant bank or financial institution, the BUYER accepts, declares, and undertakes that they will return the product subject to the contract to the SELLER within 3 days, with the shipping cost to be borne by the SELLER.
9.8 If the SELLER cannot deliver the product subject to the contract within the period due to force majeure or extraordinary circumstances such as adverse weather conditions, transportation disruption, or other similar cases, which are beyond the control of the parties, the SELLER accepts, declares, and undertakes to inform the BUYER of the situation. The BUYER has the right to request the cancellation of the order, the replacement of the product with a similar one, and/or the postponement of the delivery until the obstacle is removed. If the order is canceled by the BUYER, the amount paid in cash will be refunded to the BUYER in full within 14 days. If the BUYER made the payment by credit card and cancels the order, the product amount will be refunded to the relevant bank within 14 days after the cancellation of the order by the BUYER. The BUYER acknowledges, declares, and undertakes that the average process for the reflection of the amount refunded by the SELLER to the credit card to the BUYER's account may take 2 to 3 weeks, and that the reflection of this amount to the BUYER's accounts after the refund to the bank is completely related to the bank's transaction process, and that the BUYER cannot hold the SELLER responsible for possible delays.
9.9 The SELLER has the right to reach the BUYER for communication, marketing, notification, and other purposes via letter, email, SMS, phone call, and other means through the address, email address, fixed and mobile phone lines, and other contact information provided by the BUYER in the registration form on the site or updated by the BUYER later. By accepting this Agreement, the BUYER acknowledges and declares that the SELLER may engage in the aforementioned communication activities directed at them.
9.10 The BUYER agrees to inspect the goods/services subject to the contract before receiving them; they should not accept goods/services that are crushed, broken, or damaged, or have torn packaging from the cargo company. The goods/services received will be considered undamaged and intact. The obligation to carefully protect the goods/services after delivery belongs to the BUYER. If the right of withdrawal is to be exercised, the goods/services should not be used. The invoice must be returned.
9.11 If the holder of the credit card used during the order is not the same person as the BUYER or if a security vulnerability regarding the credit card used in the order is detected before the delivery of the product to the BUYER, the SELLER may request the BUYER to submit the identity and contact information of the credit card holder, the statement of the previous month of the credit card used in the order, or a letter from the bank of the cardholder stating
that the credit card belongs to the cardholder. The order will be frozen until the BUYER provides the requested information/documents, and if the mentioned requests are not met within 24 hours, the SELLER has the right to cancel the order.
9.12 The BUYER declares and undertakes that the personal and other information provided while becoming a member of the SELLER's website is accurate, and that they will immediately, in cash and in full, compensate all damages incurred by the SELLER due to the inaccuracy of this information, upon the first notification of the SELLER.
9.13 The BUYER agrees and undertakes to comply with the provisions of the legal regulations and not to violate them while using the SELLER's website. Otherwise, all legal and penal liabilities will be fully and exclusively binding on the BUYER.
9.14 The BUYER cannot use the SELLER's website in any way that disrupts public order, violates general morality, disturbs or harasses others, violates the law, or infringes on the material and moral rights of others. Additionally, the member cannot engage in activities (spam, virus, Trojan horse, etc.) that prevent or complicate the use of others' services.
9.15 Links to other websites and/or other content that are not under the control of the SELLER and/or owned and/or operated by other third parties may be provided via the SELLER's website. These links are placed for the convenience of the BUYER and do not support any website or the person operating that site, and do not carry any guarantee for the information contained on the linked website.
9.16 The member who violates one or more of the articles listed in this agreement will be personally and criminally responsible for the violation and will keep the SELLER free from the legal and criminal consequences of these violations. Also, if the violation is referred to the legal field, the SELLER's right to claim compensation from the member for non-compliance with the membership agreement is reserved.
**10. RIGHT OF WITHDRAWAL**
10.1. The BUYER may exercise the right to withdraw from the contract by refusing the goods without any legal or penal liability and without giving any reason, by notifying the SELLER through the contact information below within 14 (fourteen) days from the date of delivery of the purchased product to the BUYER or the person/organization at the address indicated. In the case of distance contracts regarding the provision of services, this period starts from the date of signing the contract. The right of withdrawal cannot be exercised in service contracts where the service has begun to be performed with the approval of the consumer before the withdrawal period expires. The expenses arising from the use of the right of withdrawal are borne by the SELLER. The BUYER, by accepting this agreement, acknowledges that they have been informed about the right of withdrawal in advance.
10.2. For the right of withdrawal to be exercised, the SELLER must be notified in writing via registered mail with return receipt, fax, or email within 14 (fourteen) days, and the product must not have been used in accordance with the provisions of this agreement regarding "Products for which the right of withdrawal cannot be exercised." If this right is exercised,
a) The invoice of the product delivered to the third party or the BUYER, (If the invoice of the product to be returned is issued to a company, it must be sent back with the return invoice issued by the company. The return process cannot be completed unless the RETURN INVOICE is issued for orders with an invoice issued in the name of institutions.)
b) The return form,
c) The box, packaging, and standard accessories, if any, of the products to be returned must be delivered completely and without damage.
d) The SELLER is obliged to refund the total price and the documents that put the BUYER under debt to the BUYER within 10 days at the latest from the date of receipt of the withdrawal notification and to accept the return of the goods within 20 days.
e) If there is a decrease in the value of the goods due to the BUYER’s fault or if the return becomes impossible, the BUYER is obliged to compensate the SELLER’s damages at the rate of their fault. However, the BUYER is not responsible for changes or deterioration caused by the proper use of the goods or products within the withdrawal period.
f) If the amount falls below the campaign limit amount due to the exercise of the right of withdrawal, the amount of the discount used within the scope of the campaign is canceled.
**11. PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED**
The BUYER cannot exercise the right of withdrawal for goods that are prepared according to the BUYER's request or explicitly personal needs and are not suitable for return, lower parts of underwear, swimwear, bikini bottoms, makeup materials, disposable products, goods that are in danger of deterioration or likely to expire, goods that are not suitable for return due to health and hygiene reasons if the packaging has been opened by the BUYER after delivery, products that are mixed with other products after delivery and cannot be separated due to their nature, and goods related to periodicals such as newspapers and magazines, except those provided under a subscription agreement. The right of withdrawal cannot be exercised for services that have begun to be performed with the approval of the consumer before the withdrawal period expires.
Cosmetic and personal care products, underwear products, swimwear, bikinis, books, copyable software and programs, DVDs, VCDs, CDs, and cassettes, as well as stationery supplies (toner, cartridge, ribbon, etc.), must be unopened, untested, undamaged, and unused for return.
**12. DEFAULT AND LEGAL CONSEQUENCES**
The BUYER agrees, declares, and undertakes that if they go into default in case of making the payment transactions with a credit card, they will pay interest within the framework of the credit card agreement made with the cardholder bank and will be liable to the bank. In this case, the relevant bank may take legal action; it may demand the expenses and attorney fees from the BUYER, and in any case, if the BUYER falls into default due to their debt, the BUYER agrees to pay the seller's damages and losses arising from the delayed performance of the debt.
**13. AUTHORIZED COURT**
In the event of disputes arising from this contract, complaints and objections within the monetary limits specified in the law below will be submitted to the consumer arbitration committee or the consumer court in the place where the consumer resides or where the consumer transaction is made. Information on the monetary limit is provided below:
As of 28/05/2014:
a) For disputes with a value of less than 2,000.00 (two thousand) EU, applications are made to the district consumer arbitration committees under Article 68 of the Consumer Protection Law No. 6502,
b) For disputes with a value of less than 3,000.00 (three thousand) EU, applications are made to the provincial consumer arbitration committees,
c) In provinces with metropolitan status, applications are made to the provincial consumer arbitration committees for disputes with a value between 2,000.00 (two thousand) TL and 3,000.00 (three thousand) EU.
This Agreement is made for commercial purposes.
**14. ENFORCEMENT**
When the BUYER makes the payment for the order placed on the site, they are deemed to have accepted all the terms of this agreement. The SELLER is obliged to make the necessary software arrangements to obtain confirmation that this agreement has been read and accepted by the BUYER on the site before the order is placed.
SELLER:
BUYER:
DATE: